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How dhanbet9 Handles Your Personal Data

At dhanbet9, we take every step to keep your personal data secure, transparent and under your control.

Data TransparencySecure StorageYour Right to AccessRetention ClarityIndia-Region Scope
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dhanbet9 How dhanbet9 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have questions about how your data is handled, want to request a copy of what we hold, or need to raise a concern, our…

Email Privacy Team Send your data-access or deletion request to our dedicated privacy address at [email protected].
Live Chat Support Open the live-chat widget on dhanbet9.asia and select the Privacy or Account Data topic.
In-Account Help Centre Log in to your account, navigate to Settings, then Help Centre, and choose the…
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Each of the practices below reflects how dhanbet9 operationalises its commitment to data privacy — from the moment you open an account to the day you ask us…

Encryption at Every Layer

All data travelling between your device and dhanbet9.asia is protected by TLS 1.2 or higher.

Cookie Usage and Your Choices

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly or cause…

Account Security Controls

Two-step verification is available for every account and we recommend you enable it.

Data Retention Schedule

We retain your account data for as long as your account is active and for up to seven years after…

Your Right to Access and Correction

You can request a full export of the personal data we hold about you by contacting [email protected].

Third-Party Data Sharing Limits

We share personal data only with UPI processors, Paytm and PhonePe payment gateways, and KYC verification partners who are contractually…

Your Privacy Questions Answered

The questions below cover the data and account rights that our Indian account holders ask about most often. If your question is not listed here, reach out via the contact paths in the section above and we will respond within 48 hours.

We collect your name, email address, mobile number, date of birth, and the payment identifier you use — such as your UPI ID, Paytm-linked number, or PhonePe account reference. We also log device type and session data for security purposes.

Yes. Email [email protected] from your registered address and ask for a data export. We will compile and send a structured copy of your personal data within 30 days of receiving a valid request from a verified account holder.

Send a deletion request to [email protected]. We will erase data that is not subject to a legal retention obligation and confirm the deletion in writing. Some financial transaction records must be kept for up to seven years under applicable regulations.

No. We do not sell or share your data with advertisers or marketing networks. Data is shared only with payment partners — UPI processors, Paytm, PhonePe — and identity-verification services, all under strict data-processing agreements that prohibit secondary use.

We use essential cookies to maintain your login session and optional analytics cookies to monitor page performance. You can decline optional cookies via the banner on dhanbet9.asia or through browser settings; this will not prevent you from accessing your account.

Account data is retained for up to seven years after closure to comply with financial-record and anti-money-laundering obligations. Temporary session and device logs are deleted on a 90-day rolling cycle regardless of whether your account is open or closed.

Raise a formal complaint by emailing [email protected] with a clear description of the issue. We will acknowledge it within 48 hours and work to resolve it within 30 days. You may also escalate to the relevant data-protection authority where local law permits.

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